Аннотация:
In the paper, a way to improve the teaching quality by applying a resource-based approach is discussed. The solution includes a model of teaching quality, a method of student-centered teaching, and means for analyzing and managing the unobservable quality characteristics. We propose to consider the education process as a system with negative feedback, where the deviation of the values of the educational process characteristics from the normal ones diagnoses the type of the problem that interferes with the normal state of the educational process. The formalization of the unobservable quality characteristics of the educational process is carried out. The paper considers a means for measuring the values of these characteristics in different scales and provides examples of measuring. We also provide a formalized description of the teaching process and a set of questions for a student to evaluate teaching. An algorithm for the creation of a questionnaire, which covers the characteristics of various components of the teaching process, has been developed. Finally, we describe the task of informational diagnostics for the results of a student’s evaluation and the catalog of teaching tactics as a means for the systematic formation of quality-improving activities.
