Decision Support System for Quality Management in Learning Process

Abstract

The authors describe the design of a decision support system, which allows automating the works on extracting information from the survey results. The generalization of recent publications had confirmed the relevance of the primary purpose of the paper. The domain analysis determined what tasks the decision support system should solve. The results of domain analysis became the base for the requirements specification. Logical and process views represent the system architecture design. A denormalized data structure, which accelerates the acquisition of aggregated data in different dimensions, is developed. The system design provides the work with various data sources as well as incremental development of the decision support system.